The majority of our products are shipped within 8-12 business days, however in some cases it may take up to 6-8 weeks for delivery. This mostly applies to our free product giveaways as they are shipped directly from the manufacturer, a fair trade for a free product :).
*Shipping Times may be delayed due to COVID-19. Thank you for your understanding.
Most of the time we offer product tracking, however in some cases it may be unavailable, if that's the case, contact us at firstname.lastname@example.org and we will keep you up to date on your order as best as we can!
Please Note: It may take up to 7 days before a tracking code becomes active!
We generally can process orders within 24 hours of payment being processed and can take 1-3 days to ship. Please note that estimated shipping and arrival dates are subject to change according to the carrier’s availability. For multiple orders, shipment may come at different times and from different warehouses. Transit time is dependent on holiday schedule and excludes holidays and weekends. Generally, orders will arrive within 8-12 days, however in some cases it may take up to 8 weeks for delivery to most locations around the world.
Mistakes happen! Send us an email as soon as you can at email@example.com and we'll be happy to assist you ASAP! Please note, we usually ship our orders within 24 hours so it's possible that your order was already shipped, but we will do our best to help you out regardless!
Woops, sorry about that! Unfortunately, shipping can get a little rough sometimes, but we'll fix it if you give us the chance! Send us an email at firstname.lastname@example.org, tell us what you ordered and your order number and we'll be happy to help you out!
Depending on stock and warehouse location, we may need to ship your order separately, so sometimes products will arrive at separate times in separate packages, generally we'll give you the tracking numbers anyway though so you'll know!
Check your order confirmation email for the tracking number. IF that doesn't work, send us at email at email@example.com, tell us what you ordered and your order numbers, and we'll help you out!
We're aware that using a Credit Card online can be scary! However, our website is SSL encrypted and certified (As can be seen above) to give you safe and secure transactions, and all Credit Card payments are processed with our payment processor Shopify, the best in the business! We don't store any Credit Card information, and we will never share your personal information with anyone else, so you can rest assured, any purchase you make with us is as secure as it gets!